Saturday's snail mail contained a single letter from my bank indicating a possible fraudulent transaction regarding my Visa debit card. The letter, transcribed here:
"Dear **********,
We have been informed by Visa Fraud Control of an incident involving unauthorized access to Visa cardholder data that was held by another company.
For your security, ************ Bank is in the process of issuing a new debit card and personal identification number (PIN) to you. Your replacement card should arrive in approximately 8 to 10 business days. Your PIN will arrive 2 to 3 days after your replacement card. When you receive your new card it will need to be activated at any ATM machine or merchant location using your PIN number. If you would like to choose your own PIN, you will need to bring you card into any ********* Bank branch.
Your existing Visa debit card account will be cancelled(actual spelling from document) 15 days after the issuance of your new card. Please be sure to notify any company that automatically debits your account such as an online service provider, utility company, or insurance company of your new Visa debit card account number so that there is no interruption in billing or service.
Should you see any fraudulent transactions posting to you account, please notify us immediately. If you have any questions, please contact Card Services at (phone number)."
I have yet to check on the problem with my bank, considering it's Sunday, but am very curious to know exactly what was done with MY card number, and how the company that issues my card knows of a fraudulent transaction.
How safe is your bank account?
"Dear **********,
We have been informed by Visa Fraud Control of an incident involving unauthorized access to Visa cardholder data that was held by another company.
For your security, ************ Bank is in the process of issuing a new debit card and personal identification number (PIN) to you. Your replacement card should arrive in approximately 8 to 10 business days. Your PIN will arrive 2 to 3 days after your replacement card. When you receive your new card it will need to be activated at any ATM machine or merchant location using your PIN number. If you would like to choose your own PIN, you will need to bring you card into any ********* Bank branch.
Your existing Visa debit card account will be cancelled(actual spelling from document) 15 days after the issuance of your new card. Please be sure to notify any company that automatically debits your account such as an online service provider, utility company, or insurance company of your new Visa debit card account number so that there is no interruption in billing or service.
Should you see any fraudulent transactions posting to you account, please notify us immediately. If you have any questions, please contact Card Services at (phone number)."
I have yet to check on the problem with my bank, considering it's Sunday, but am very curious to know exactly what was done with MY card number, and how the company that issues my card knows of a fraudulent transaction.
How safe is your bank account?
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